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Q&A on Compensation
Q. If I have a booking for a flight which is cancelled due to strike, will Finnair reimburse me for the cost of alternative rail or ferry travel?
A. Finnair will compensate the reimburse value of the air ticket. Customers are asked to process the reinbursement with the office that made the reservation.
Q. Will Finnair reimburse me for the mileage if I use my own car?
A. Regrettably it is not possible to reimburse for the use of a private car.

Q. Will Finnair reimburse me costs of my hotel room if I cannot use it due to the strike?
A. Unfortunately Finnair cannot reinburse customers for a hotel room that has been booked and cannot be used due to the strike.

Q. Does Finnair reimburse a customer for expenses resulting from a strike, such as hotel, eating or telephone expenses?
A. If a passenger has checked in for a flight but the journey is interrupted by a strike at a transit airport, for example, Finnair will take care of its own passengers and if necessary organise other care as well. In the case of a delayed flight, normal compensation procedure is followed in terms of meal services offered.

Q. Will Finnair reimburse me for the stress and lost time?
A. Consequential losses resulting from a strike action are not covered by the company's compensation scheme. We apologise for any inconvenience that the strike may cause.